FAQs

The portal QuestConnect offers you the opportunity to participate in surveys and receive compensation for this. The members of the portal earn points when they fill in surveys, the points can be exchanged for different products and services such as gift certificates or donations to charity.We keep your personal information secret and never hand it out to other companies.

Members get points in the following cases:

  • For participation in surveys
  • For inviting new members

You can:

  • Change the points for different gift cards
  • Donate the points to charity

No, the points in QuestConnect never expire.

You can earn hundreds of points when you participate in surveys from QuestConnect and answer questions about your lifestyle and habits. Earned points can be exchanged for gifts or used to donate to charity. Your answers help companies to develop new products and services.

The number of points depends on the length and complexity of the survey and is stated in the invitation, which is sent to the member's email address. For each survey you participate and complete you earn points. The number of points earned is proportional to the number of questions answered. In many surveys, individuals with different characteristics are being asked a different number of questions.

If it appears that the respondent has lied upon completing a survey, we can immediately terminate the cooperation. If so, you lose all already earned points and we close your account.

QuestConnect and survey companies, whose questionnaires we convey, have prepared different methods for checking and measuring possible shortcomings. Below there are some examples.

Inconsistent answers

For example, we put the same factual question (e.g. about the respondent's age) in two different surveys. We can also ask the same question twice in a survey - at the beginning and the end. If the respondent gives different answers, we consider this as a sufficient proof that you have not answered honestly.

Information was provided too quickly

We know how much time it takes on average to complete a survey. If the respondent tries to respond quickly and without thinking first, it usually makes it much faster than an average respondent.

For identical answers on different questions

It is easy to check if the respondent has chosen the same answer options for different questions. For example, all questions are answered with response options A or 1.

Irrelevant answers

Some of the questions can be answered with open text. The system recognizes if the text field contains inconsistent text or only characters.

In order to increase the chances of receiving invitations, please make sure you fill in your profile. Customers hire us to find participants who meet certain criteria - for example, a survey may refer to respondents who are 30-60 years old living in US and gym freeks.

The survey results are absolutely confidential and integrity is always guaranteed. Your personal information is not disclosed to any investigators. Sometimes we ask your contact information for a follow-up interview or to send you products for testing. If so, you can always stop answering.

Market research is a serious area. Information we gather affects to very important decisions. In order for companies to make the right choice, participants in surveys should answer the questions accurately and honestly. QuestConnect has introduced several techniques and systems to check the quality of the answers. If we get clear evidence that the respondent has not been honest, we own the right to close the account and delete earned points.

Anyone age 18+ can become a member of portal and have a personal email address.

It is easy to become a member of QuestConnect.

Step 1: Register by entering your email address.

Step 2: A confirmation message will be sent to your email with further instructions for activating the account.

Step 3: Once you have logged in for the first time, fill in your profile in the portal. The more detailed you fill in your profile and the more often you update it, the more invitations to the surveys you will receive

If you have entered your email but have not received the confirmation message, try the following.

1. Look in your spam folder - our message may have ended there. This is the most common reason for not receiving our messages. To avoid this, we recommend you to mark QuestConnect as a safe sender.

2. If the confirmation message is not in the spam folder, contact us via contact form.

Yes, your information is well protected. QuestConnect strictly complies with the privacy requirements. QuestConnect never discloses your personal information to third parties and do not use it for advertising or sending other information that does not related to the surveys.

Use the login link at the top of our page. Enter your email address in the first field and your password in the second field. If you have used your Facebook or Google+ account to sign up, click on each link to login.

This can happen for a variety of reasons. Try the following:

  • Make sure you are using the same email you have signed up with. It could happen that you used your work email, not the personal email address.
  • Make sure you have used the correct password. Perhaps you have changed it or forgotten.
  • Fix the problem by using the "I forgot my password" link on the login window. If this does not work, please contact us.