Cookies & Tracking Technologies Policy

Introduction At Quest Sampling ("QuestConnect," "we," "our," or "us"), we use cookies and similar tracking technologies to enhance user experience and optimize our website’s performance. This policy provides an overview of how these technologies work and how they impact your browsing experience.

What Are Cookies? Cookies are small data files that websites place on your device, such as a computer, smartphone, or tablet, when you browse online. These files store information that helps improve website functionality, recognize returning users, and analyze visitor behaviour. In addition to standard cookies, we also employ technologies like web beacons, flash cookies, and mobile identifiers (collectively referred to as "Cookies").

When Do We Deploy Cookies? Cookies are active each time you access QuestConnect’s digital platforms. Some are directly set by us, while others originate from third-party providers delivering content or services on our site. If you register on our websites, including https://questconnect.com and https://www.questsampling.com, we may associate certain cookie data with your provided information.

Categories of Cookies We Use
  1. Essential Cookies – Necessary for site functionality, including secure login and transaction processes.
  2. Performance Cookies – Collect anonymized data on website traffic and user interactions to improve overall performance.
  3. Functionality Cookies – Store preferences such as language settings to personalize your browsing experience.
  4. Targeting Cookies – Track browsing activity to deliver relevant content and advertising tailored to your interests.
Purpose of Cookies: Cookies help us improve website usability and offer features such as:
  • User Authentication: Ensuring secure login and access to personalized survey experiences.
  • Performance Enhancement: Improving site loading speeds and responsiveness.
  • Feature Support: Remembering user preferences and optimizing the interface.
  • Analytics & Insights: Monitoring visitor engagement and refining our services.
Some of the cookies used on our platform include:

Managing Your Cookies: You have control over how cookies function on your device. Most web browsers allow you to manage or disable cookies via settings. Keep in mind that restricting cookies may limit some website features. Additional details on cookie management are available at https://www.aboutcookies.org/.

Third-Party Cookies: Certain website functions, including advertisements, are supported by third-party services that place their own cookies. These external cookies follow their respective privacy policies, and QuestConnect does not manage or control them.

Opting Out of Cookies: Users can remove cookies manually from their devices or adjust browser settings to minimize tracking. Some tracking technologies also offer direct opt-out options via service providers. Be aware that disabling cookies may affect website performance and certain features.

Adjusting Cookie Settings: You can modify cookie settings at any time through your browser preferences. Disabling essential cookies may prevent access to some site functionalities. More details on adjusting cookie settings are available at www.aboutcookies.org or www.allaboutcookies.org. To disable Google Analytics tracking, visit: http://tools.google.com/dlpage/gaoptout.

Cookie Expiration: Non-essential cookies will expire automatically after 365 days.

Cookies in Emails: Certain emails we send may contain tracking technologies to monitor engagement, such as whether an email is opened or links are clicked. These cookies are temporary and do not get stored on your device.

Contact Information: For any inquiries about our Cookie Policy, please reach out to us at: privacy@questsampling.com.